“Shipping Guide for Customers Shopping at HKC Worker

1. Shipping Options:
Standard Shipping: An affordable shipping option with delivery typically within 5 to 7 business days. Ideal for non-urgent orders.
Expedited Shipping: Faster delivery within 3 business days for those who need their items sooner.
Same-Day Delivery: Available in select areas for orders placed at least 2 hours before the end of the business day. Perfect for last-minute needs.
2. Order Processing:
In-Store Orders: If you choose in-store pickup, your order will be prepared and ready for collection within 15 minutes.
Online Orders: Orders are processed within 1 business day. You will receive a confirmation email with tracking information once your order has shipped.
3. Delivery Times:
Standard Shipping: Delivery times vary based on your location. You can expect your order within 5 to 7 business days from the shipping date.
Expedited Shipping: Expect delivery within 3 business days from the shipping date.
Same-Day Delivery: Available for orders placed at least 2 hours in advance, with delivery on the same day.
4. Shipping Costs:
Standard Shipping: Costs are calculated based on the weight and destination of your order. The total shipping cost will be displayed at checkout.
Expedited Shipping: Higher rates apply. The cost will be shown during checkout based on your location.
Same-Day Delivery: Additional fees may apply. Check availability and cost at checkout.
5. Tracking Your Order:
Online Orders: Once your order has been shipped, you will receive a tracking number via email. Use this number to track your shipment on our website or the carrier’s website.
6. Delivery Address:
Ensure that the delivery address provided is accurate and complete to avoid delays. If you need to update your delivery address, please contact us as soon as possible.
7. Delivery Issues:
Missing or Delayed Orders: If your order does not arrive within the expected delivery time, please contact our customer service team at support@hkcworker.com for assistance.
Damaged Items: If you receive a damaged item, please notify us within 7 days of delivery. We will arrange for a replacement or refund according to our return policy.
8. International Shipping:
International shipping times and costs vary based on the destination. Customs duties and taxes are the responsibility of the recipient.
If you have any further questions or concerns about shipping, please contact our customer service team at support@hkcworker.com. We are here to help ensure your shopping experience is smooth and enjoyable!”